Your customers are
telling you
everything.
We call your business. We crawl your website. Then we show you every signal you're missing — hold times, broken flows, dead pages, missed opportunities. No surveys. No guesswork. Just what's actually happening.
You think you know your customer experience.
You don't.
Mystery shopping died with clipboards. CSAT surveys measure satisfaction with the survey, not your service. NPS tells you a number, not what's broken.
of customers who leave never tell you why
average hold time your team doesn't know about
of website visitors hit a dead end before converting
Three signals. One report.
Our AI runs the same journey your customers do — then tells you exactly where it breaks.
Phone Signal
AI calls your business as a real customer. Measures hold time, agent greeting, knowledge, resolution path, and follow-up. Multiple scenarios, multiple times.
Web Signal
Deep crawl of your site through a customer's eyes. Broken links, missing CTAs, confusing flows, mobile failures, page speed, accessibility gaps.
Signal Report
Everything scored, prioritized, and actionable. Not a 90-page deck — a clear list of what's costing you customers, ranked by impact.
Your signals, scored.
Every audit generates scores across the dimensions that actually matter. Not vanity metrics — actionable intelligence.
Built for people who'd rather know.
Customer Success Leaders
You own retention but can't see the experience your team delivers. QBRs are based on what customers report, not what they experience.
Founders & GMs
You built something great but the front door is broken. Phone support, website UX, onboarding flow — you're too close to see it.
Marketing Teams
You drive traffic but don't know what happens after the click. Conversion drops and nobody can tell you where.
Operations
Your processes look great on paper. In practice, customers get transferred three times and your website has 12 broken links.
Simple pricing. No contracts.
Every plan includes the full signal report. Pick the frequency that matches how fast you fix things.
Signal
One-time snapshot of your CX
- ✓1 phone audit (3 call scenarios)
- ✓Full website crawl & analysis
- ✓Signal Report with prioritized findings
- ✓Executive summary PDF
- ✓Delivered in 48 hours
Signal Pro
Ongoing monitoring for growing teams
- ✓Monthly phone audits (5 scenarios)
- ✓Weekly website monitoring
- ✓Trend tracking & regression alerts
- ✓Competitive benchmarking
- ✓Slack/email alert integration
- ✓Dedicated signal analyst
Signal Enterprise
Full CX intelligence for large orgs
- ✓Unlimited phone audits
- ✓Daily website monitoring
- ✓Multi-location / multi-department
- ✓Custom scenario scripting
- ✓API access & integrations
- ✓Quarterly strategy review
Find out what your customers
aren't telling you.
Drop your email and your website. We'll send you a free mini-report so you can see what we find.
No credit card. No sales call. Just your signals.